Our Private-Import Wine & Spirits

LEGAL AGE
You must be at least 18 years of age to place an order on this Website.

PRODUCT PRICES
All prices shown are in Canadian dollars. Prices are subject to change without notice. All fees, including shipping/delivery fees, as well as applicable sales taxes, are indicated clearly.

METHOD OF PAYMENT
Major credit cards are accepted.

CUSTOMER INFORMATION
Customers agree to provide current, complete and accurate information for all purchases made at our online store. Customers agree to promptly provide information, including email address, credit card number and expiration date, so that Agile, Wine & Spirits can complete transactions and contact them as needed. Agile, Wine & Spirits is committed to protecting its customers’ private information. See our privacy policy.

RETURN POLICY
All sales are final, product returns are not accepted. In case of defective products, the SAQ will only reimburse bottles that are corked, of which no more than 25% has been consumed. Upon presentation of the SAQ Return receipt, Agile, Wine & Spirits will offer you a credit on agency fees, applicable on your next purchase. Note that private-import purchases are not eligible for the SAQ’s Inspire Program.

SHIPPING POLICY
a. HOME DELIVERY (Greater Montréal Area only)
Shipping fee: 12,50 $. Free delivery with the purchase of 3 cases or more. Orders delivered in 3 business days, unless notified otherwise.
b. SAQ IN-STORE PICK UP Free. Orders delivered to store in 5-10 business days. The SAQ will notify you when your order is ready to be picked up.

ERRORS & OTHER INFORMATION
Agile, Wine & Spirits endeavours to ensure that all the information on its website is correct, however Agile, Wine & Spirits does not take responsibility for any typographical errors or errors of omission that may occur.

LIMITATIONS OR REFUSE ORDERS
Agile, Wine & Spirits reserves the right to refuse any order placed with its website. The agency may, in its sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that an order is changed or cancelled, Agile, Wine & Spirits will attempt to notify the customer by contacting the e mail, billing address and/or phone number provided at the time the order was made. Agile, Wine & Spirits reserves the right to limit or refuse orders that appear to be intended for resale.

Changement to the terms and conditions policy
Agile, Wine & Spirits therefore reserves the right to change this terms and conditions policy whenever necessary by posting the new policy on its site.

If you have any questions or comments about this privacy policy, please send us an email to hello@agilewines.ca


 

Agile, Wine & Spirits takes issues of security and privacy very seriously. We respect our visitors’ rights to the security and privacy of their data. This is why the information we collect through our website is only used for the following purposes:

Non-identifying personal information

We also collect non-identifying personal information in order to help us better understand how our website is used. User information is recorded upon each visit, but IP addresses are never collected in the context of personally identifying information. Usage statistics are collected in a non-intrusive manner. Our servers’ log files are private documents and are mainly used by our server administrators to identify errors or to manage and observe the website’s performance. Occasionally, some parts of these log files may be seen for the purposes of server administration or security, or when required by law.

Cookies

When you visit www.agilewines.ca, small text files, known as “cookies”, may be saved to the hard drive of your computer. We personalize the content of certain web pages according to the type of browser you use or any other information provided by our cookie. Agile does not use these cookies to look for personal information on your computer. If you reject the cookie, you will still be able to visit our website.

Sharing of information with third parties

Agile, Wine & Spirits does not rent, sell, or exchange your name or any other identifying personal information with other businesses for any reason. Your personal information will not be revealed to any external third party for any reason unless we have previously received your personal consent or we are required to by law.

Agile, Wine & Spirits mailing list

When you join our electronic mailing list, we use your email address to occasionally send you a newsletter containing information about Agile, Wine & Spirits, its offers, the products and producers it represents, and other relevant news, events or promotions.

Each newsletter contains simple instructions on how to be removed from the mailing list. Each newsletter also contains a link that connects you to the email system and change your information, giving you complete control over the information you provide us.

Agile, Wine & Spirits is deeply respectful of Canadian data-protection laws. We do not exchange, rent, or sell our mailing list to anyone! The information you provide is available only to employees and contracted service providers who are responsible for our communications with you.

We analyze email statistics in order to ensure that you are sent information that is relevant. We will not share, exchange, or sell this information to anyone. This information is only used internally.

Links to other websites

Agile, Wine & Spirits’s website sometimes suggests links to other websites. Unless we indicate otherwise, a link to another website does not mean that we accept responsibility, nor even support, the content of this site or its privacy policy. When you provide information to one of these sites, you are subject to its privacy policy. We encourage you to read these policies before providing any information if you are concerned about the manner in which your information will be collected and used.

Changes to the privacy policy

Agile, Wine & Spirits may deem it necessary or appropriate to change its privacy policy occasionally in order to reflect changes in its manner of collecting and using personal information, or because of changes to laws, rules, or standards related to data protection. Agile therefore reserves the right to change this privacy policy whenever necessary by posting the new policy on its site. Any personal information will be subject to the privacy policy in place at the time the information is used.

If you have any questions or comments about this privacy policy, please send us an email to hello@agilewines.ca or write us at:

Agile, Wine & Spirits inc.
62, 18e rue, Laval-des-Rapides (Québec) – H7N 1G8 – Canada